Privacy Policy

1. Introduction

JJ Exclusive Furniture respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or submit a credit application.

2. Information We Collect

We may collect the following personal information when you interact with us:

• Full name and contact details (phone number and email address)
• South African ID number, for identity verification and credit assessment
• Employment and income information, where relevant to a credit application
• Information you provide when making an inquiry or placing an order

3. How We Use Your Information

We use your personal information to:

• Process and respond to your inquiries and orders
• Assess your credit application and determine affordability
• Verify your identity with registered credit bureaux, where you have consented
• Communicate with you about products, promotions, and your account
• Comply with legal and regulatory requirements, including the National Credit Act

4. Credit Checks and Consent

If you apply for credit, we will request your explicit consent to perform a credit check with registered credit bureaux. This check helps us assess your creditworthiness in line with the National Credit Act. You may decline, but we may then be unable to process your credit application.

5. Data Protection (POPIA)

In terms of the Protection of Personal Information Act (POPIA), we act as the responsible party for personal information collected through our website and credit applications. We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary, such as registered credit bureaux for credit assessments, or service providers who assist us in operating our business. All third parties are required to keep your information confidential and secure.

7. Your Rights

You have the right to access, update, or request deletion of your personal information, subject to legal retention requirements. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: